Frequently asked questions
Is all food halal?
No — and we won't pretend otherwise. Every product is individually labelled with its verified halal status: certified halal, halal food available, halal-friendly, seafood and vegetarian only, or no halal food on site. You can see the status before you add anything to your trip.
Can I customise my trip?
Yes. The trip builder lets you choose your destination, travellers, Muslim-friendly preferences, experiences, accommodation and transport, and you can add or remove anything from the summary before booking.
Can I book only one experience?
Yes. You can book a single experience without building a full itinerary.
Can you arrange private transport?
Yes. Private airport transfers, a private driver for each day, or a rental car if you prefer to drive yourself.
Can I pay a deposit?
Yes, where the product allows it. At checkout you can pay in full or pay a deposit to secure your trip and settle the balance later.
Can you arrange prayer stops?
Yes, where available. Products state whether prayer facilities or prayer stops are available, and we time itineraries around salah — including Jumu'ah when you ask for it.
Do you cater for families?
Yes. Family rooms, child seats, shorter driving days and family-friendly activities are all part of the builder.
Can I request a custom itinerary?
Yes. Request a custom trip and a travel specialist will prepare an itinerary for you rather than you building it yourself.
Can I speak to someone on WhatsApp?
Yes. There's a WhatsApp button on every page, and you're never forced to complete the automated process.
Need help? Talk to a travel specialist
Prefer to have us build the trip for you? Send us your dates and we'll put an itinerary together.